After blogging about the Northern Irish Tube Driver Lady last week, I decided to write to TFL in search of her true identity. Today I received the following email from TFL:
Our ref: 1006001022
Date: 24.02.2010
Dear Miss Tung
Thank you for your feedback form about one of our train drivers on the Bakerloo line.
I'm pleased that you found the announcements made by our driver so helpful and positive. I can't provide you with the driver's personal details but I've passed your comments on to the Train Operations Managers for the Bakerloo line so they can let her read what you've said and give her chance to read your blog.
Thanks again for taking the time to write into us. Please contact me again if you need any help in the future.
Yours sincerely,
Richard Booth
Customer Service Advisor
Customer Service Centre
Alas, I didn't think they'd reveal her true identity. But I do hope she really does get my message and knows how wonderful she is.
